隐私保护声明

MSH China尊重和保护您的个人隐私,并依法保护您的个人信息。 

1、 本隐私声明适用的范围

本隐私声明保护的客户个人信息,指为了向客户提供服务而由任何客户提供或MSH China收集的可以识别客户身份的相关信息(包括但不限于自然人客户的姓名、地址、电话号码、传真号码、电子信箱地址、健康信息、社会保险帐号、护照号码、其他政府发行的身份识别码和信用卡信息等)。 

2、 个人信息的收集、使用及提供

MSH China将只为适当向您提供保险相关服务或向您推荐产品及服务的必要范围内收集、使用、提供您的个人信息,并遵循合法、正当、必要和诚信原则。在提供保险服务过程中,MSH China将有可能披露您的信息给保险公司、再保险公司、医疗机构(医疗网络)及援助公司。 

MSH China在收集您个人信息时,所要求提供的信息都属于MSH China提供产品或者服务所必需的个人信息且用于保险服务,并由您选择提供与否,但若您拒绝提供信息,其结果可能会导致某些保险服务无法提供。 

MSH China 将不会将您的信息用于其他用途,并确保在MSH China,您的个人信息将会以合法、正当、必要的方式被使用,而不会被冒用、滥用或以其他不正当方式被对待。当需要收集、使用、提供包括生物识别、宗教信仰、特定身份、医疗健康、金融账户、行踪轨迹等敏感个人信息时,MSH China将取得您的单独同意。当需要收集、使用、提供不满十四周岁未成年人的个人信息时,MSH China将取得未成年人的父母或者其他监护人的同意当需要向中华人民共和国境外提供您个人信息时,MSH China向您告知境外接收方的名称或者姓名、联系方式、处理目的、处理方式、个人信息的种类以及个人向境外接收方行使权利的方式和程序等事项,并取得您的单独同意当需要将您的个人信息用于新的用途时,MSH China将事先取得您的书面同意。 当需要向本声明未提及的其他个人信息处理者提供您的个人信息时,MSH China将向您告知接收方的名称或者姓名、联系方式、处理目的、处理方式和个人信息的种类,并取得您的单独同意

3、 我们将严格保护您的隐私

除了本声明所描述的个人信息处理目的、方式和范围外,MSH China将严格保密您的信息,未经您的书面授权,不会向任何人/实体披露您的个人信息,也不会向任何人/实体出售、出租或租赁您的个人信息,除非(1)应国家司法机关或行政机关的要求;(2)应法律、行政法规或政策的强制性规定的要求;3)为履行法定职责或者法定义务所必需;4)为应对突发公共卫生事件,或者紧急情况下为保护自然人的生命健康和财产安全所必需;(5为维护公共利益或者该自然人合法权益,合理实施的其他行为。

4、 您的信息的访问权与准确性

您可以要求访问您的个人信息,在请求访问个人信息时,为确保您的个人信息的不被第三方得知,MSH China 将对您进行身份验证。若您对在MSH China 保存的个人信息的完整性和准确性有异议,需要您提供相应的证明文件,包括身份证和护照及其复印件。 

5、 保障您个人信息的安全

MSH China 为了避免未经授权的访问或泄露、保持数据的准确性以及确保信息的适当使用,MSH China公司内部制定了数据保护要求准则,给员工进行相应培训,并采用技术的、物理的手段对您的信息进行保密。 

6、 本声明的变更

若我们的隐私声明有任何变更,我们将在此公布更改之后的声明,并附上更新日期。 若我们的声明有重大变更(从本质上改变我们的隐私惯例),则在变更生效之前,我们还会以其他适当方式通知您。 

7、 联系我们

我们非常重视您的意见。 如果您对我们的隐私声明、MSH China的隐私权保护有任何意见或疑问或要进行投诉,您可以拨打我们的服务热线400 613 0330或将您的意见、问题或投诉写信至以下地址: 

上海市浦东新区峨山路9120号陆家嘴软件园9号楼北塔5

版本更新日期:2022年2月22日


Privacy Protection Statement

MSH China respects and protects your privacy and personal information.

1. Scope of This Privacy Protection Statement

Client’s personal information in this Privacy Protection Statement refers to any identification information provided by clients or collected by MSH China in connection with services provided to clients (including but not limited to name, address, phone number, fax number, email address, health information, social security number, passport, other government-issued identifications, and credit card information, etc.)

2. Collection, Use and Provision of Client Personal Information

MSH China will collect, use and provide your personal information only to the necessary extent of properly providing insurance related services to you and under the principles of lawfulness, legitimacy, necessity and good faith. During the process of providing insurance related services, MSH China may disclose your information to insurance companies, reinsurers, medical providers (medical network) and assistance companies.

When MSH China collects your personal information, all the information required is necessary for MSH China to provide insurance products or services, and will be used for insurance related services. You can choose whether to provide the information or not. However, your refusal of providing relevant information may limit us to provide some insurance services to you.

MSH China will not use your information for other purposes. We ensure that, your personal information will be used in lawful, proper and necessary manner, and will not be misused, abused or other improper treatments. MSH China will obtain your separate consent to collect, use and provide sensitive personal information, including biometric, religious beliefs, specific identity, medical and health, financial accounts, whereabouts etc. MSH China will obtain the consent of the parents or other guardians of minors under the age of 14, when personal information is to be collected, used or provided. When it is necessary to provide your personal information outside the People's Republic of China, MSH China will inform you of the name of the overseas recipient, contact information, the purpose of processing, the manner of processing, the type of personal information, and the manner and procedure by which the individual can exercise his or her rights with the overseas recipient, and obtain your separate consent. When applying your information for new purpose, MSH China will obtain your prior written consent. When it is necessary to provide your personal information to other processors of personal information not mentioned in this statement, MSH China will inform you of the name or names of the recipients, their contact details, the purpose of processing, the manner of processing and the type of personal information, and obtain your separate consent.

3. MSH China Strictly Protects Your Privacy

Apart from described purpose, manner and scope of personal information processing in this statement, MSH China will strictly keep confidential of your information. Without your written authorization, MSH China will not disclose your personal information to anyone/entity, also will not sell, or lease your personal information to anyone/entity, unless (1) required by the national judicial or administrative authorities; (2) compulsorily required by the laws, administrative regulations or policies; (3) to perform statutory duties or obligations; (4) be necessary to respond to public health emergencies or protect the life, health or property safety of natural persons under emergency circumstances; and (5) other acts reasonably carried out in the public interest or in the legitimate interests of the natural person.

4. Access and Accuracy of Your Information

You may request the access to your personal information. When you request the access to your personal information, to avoid unauthorized access, MSH China will verify your identification. If you have any doubt about the completeness or accuracy of your personal information stored by MSH China you need to provide the identification documents, including the ID card or passport and their copies.

5. Secure Your Personal Information

To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, MSH China established the internal Data Protection Requirements Guideline, and provided the corresponding trainings to employees, and also adopted the technology, physical means to keep your information confidential.

6. Changes to This Statement

In case of any change to our Privacy Statement, we will post the revised statement on the website with the updated date. If there are significant changes to this Statement that materially alters privacy practices, we may also notify you by other proper means before the effectiveness of the change.

7. Contacting Us

MSH China highly value on your opinions. If you have comments or questions or complaints about our Privacy Statement and privacy protection of MSH China, you can call our service hotline 400 613 0330 or send your comments, questions or complaints to the following address:

5th Floor, North Tower, Building 9,Lujiazui Software Park, No. 20, Lane 91, E Shan Road, Pudong, Shanghai, P.R.C 200127.

Statement updated on February 22, 2022